下单后遇到有什么问题，都可以去发邮件给客服；或者私信twitter客服（需要使用英文）
eb售后邮箱：customercare@eastbay.com（最好用eb账号邮箱发邮件）
twitter（对方会核对你的信息：账号，收件信息）
最好是twitter上问，注意下时差。
取消订单（取消订单必须立即发消息给客服）
I have ordered wrong items,pls help me to cancel this order（订单号）.Thanks
我下错单了，请帮我取消这个订单（订单号），谢谢
催促网站发货
My order number is (订单号), which was placed on (订单日期). I kindly request you accelerate the processing. Thanks.
我的订单号是XXX，某月某日下单，请快一点发货谢谢。
部分商品未发货
My order number is (订单号), which was placed on (订单日期). But i don't get all items,when can other items be shipped？
我的订单号是XXX，某月某日下单。我没有收到全部商品，其他商品什么时候发货？
美国境内物流不更新
My order number is (订单号), which was placed on (订单日期).The tracking has not been updated, when will it be received?
我的订单号是XXX，某月某日下单。物流一直不更新，我什么时候可以收到？
追问快递号
My order number is (订单号), which was placed on (订单日期). can u give me the tracking number of it? Thanks.
我的订单号是XXX，某月某日下单。可否告知快递单号？谢谢。